Development service
Hospital Reception & Guidance System
We provide a solution for hospital reception and guidance management with built-in features that are easy to adjust and extend as requirements, shortening the development time and saving cost
Hospital Reception & Guidance System is a system used in hospitals to provide information and guide patients. It aims at creating a convenient environment, enhancing patient experience and help them navigate easily in hospitals
Set of basic features we develop
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01 Make an appointment
The reception and guidance system allows users to make appointments for medical examinations, tests or other medical services. This function allows patients or users to choose a suitable schedule and make an appointment as desired.
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02 Patient registration
The system allows the receptionist to register patient information such as name, age, contact information and basic medical information. This enrollment process helps create a patient record in the management system..
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03 Register and confirm schedule
The system allows receptionists to register and confirm schedules for medical examinations, tests or other medical services for patients. Through this function, the receptionist can identify and assign schedules to patients based on requirements and health status..
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04 Queue management
The reception and guidance system has a queue management function. It allows the receptionist to track the number of patients waiting and displays information about the estimated time it will take for the patient to be served. This function helps increase efficiency and reduce patient waiting time
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05 Look up information
The system provides information lookup functions for receptionists and medical staff. They can search for information about patients, schedules, medical data and other information in the system..
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06 Statistics and reporting
The reception and guidance system provides statistical and reporting functions. This allows managers and medical staff to generate reports on metrics, waiting time, schedule status and other metrics to analyze and evaluate service performance and quality.
Benefits of Hospital Reception & Guidance System
Improve patient experience
This system helps reduce patient waiting time during the reception and treatment process. Patients can easily register their information and receive clear instructions on how to navigate the hospital. This helps reduce stress and anxiety for patients, creating a better experience during examination and treatment.
Increase hospital performance
The system helps reduce the workload for receptionists and guides in the hospital. Patients register their information themselves and receive navigation instructions, reducing time and effort. This allows staff to focus on other important tasks such as patient care and medical information management.
Increase the accuracy and effectiveness of information
Reception and guidance systems help ensure that appointment information, waiting times and navigation instructions are accurate and effective. This helps avoid confusion and mistakes in providing information to patients,meanwhile increasing the transparency and reliability of the admission and treatment process.
Increase management and tracking capabilities
The system provides tools to manage and track data on patient volumes, waiting times, and other related metrics. This helps hospital management have an overview of hospital operations and performance, thereby making informed decisions and improving work processes.
We offer more than that
Make use of basic features to customize your own system
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Multi Platform
DevelopmentMulti Platform
DevelopmentWith 700 engineers mastering various programming languages, our team is confident in developing multiple platforms for your seamless systems.
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Development of Custom
SystemDevelopment of Custom
SystemThe system can be customized based on customer requirements. We offer flexible solutions and are easy to adapt to each customer’s unique needs, also capable of large-scale if required to ensure projects are proceeding on schedule.
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Robust Security
CapabilitiesRobust Security
CapabilitiesWe maintain high-security standards in every project by establishing security rooms and complying with cybersecurity regulations.
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Data
standardizationData
StandardizationEasily integrate the system with other healthcare systems such as EHR, EMR, PHR, ePrescribing, Pharmacy Management System, Drug Interaction Checking System, ePharmacy,...
How Do We Work
Ominext's Bridge System Engineers at our offices
Clients' onsite System Engineers at Ominext
Ominext's onsite Bridge System Engineers at clients' locations
Ominext's Bridge System Engineers at our offices
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Partner
Customer’s Manager
Customer’s System Engineer
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Ominext
Ominext’s BrSE
Ominext’s Development team
Clients' onsite System Engineers at Ominext
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Partner
Customer’s Manager
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Ominext
Customer’s Manager
Ominext’s BrSE
Ominext’s Development team
Ominext's onsite Bridge System Engineers at clients' locations
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Partner
Customer’s Manager
Customer’s System Engineer
Ominext’s BrSE
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Ominext
Ominext’s Development team
Regulations and Our Qualification
Tech stack
Frequently Asked Questions
How can you ensure information security and data privacy in the healthcare sector?
Our top priorities include implementing robust security measures to safeguard patient data, ensuring compliance with regulations such HIPAA, HITECH, and GDPR, conducting regular security audits and risk assessments, and providing ongoing training to staff on data privacy best practices.
Does your company provide customizable solutions for healthcare organizations?
Yes, we offer customizable solutions tailored to the unique needs and workflows of healthcare organizations. Our team works closely with clients to understand their requirements and develop customized solutions that address specific challenges and goals.
How does your healthcare IT integrate with existing healthcare systems in hospitals and clinics?
Our healthcare IT solutions are designed to seamlessly integrate with existing systems, including electronic health records (EHR), laboratory information systems (LIS), and other clinical and administrative systems commonly used in healthcare settings.
Does your company offer customer support services after system implementation?
Yes, we provide comprehensive customer support services to assist clients with system implementation, training, troubleshooting, and ongoing technical support. Our dedicated support team is available to address any issues or concerns that may arise.
How do you ensure the scalability and flexibility of healthcare IT solutions for future needs?
We design our healthcare IT solutions with scalability and flexibility in mind, allowing for seamless expansion and adaptation to evolving needs and technologies. Our modular architecture and cloud-based infrastructure enable easy scalability and customization as requirements change over time.
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